How FeedCheck helps you as a Social Media Manager
Endless content ideas from social media review monitoring
Customer reviews and feedback are a goldmine of social proof that drives trust and builds engagement. Use FeedCheck to turn top customer reviews into high-performing social media posts and keep track of trends, hashtags, and brand mentions with our social listening tools. Use real stories as content and stay ahead of competitors.
Use social listening to prove you’re listening to your customers
Show up where the conversations happen. Communicate how customer feedback directly influenced your content and campaigns and strengthen community trust. FeedCheck makes it easy to build transparent, two-way conversations with your audience.
Real-time social media crisis management
Social media moves fast, and so do potential brand crises. FeedCheck helps you move faster by giving you instant alerts for negative reviews or sentiment spikes, even helping you craft the perfect response with our AI Reply Generator. Track changes in customer sentiment on social media and step in with timely responses to keep things escalating.
Stay aligned across teams
Social media can’t work without other departments. FeedCheck helps you collaborate with brand and marketing teams to ensure consistency and customer service members to coordinate responses and consistency. Enhance communication and inform improvements based on real customer voices.
