Review Analysis for Smarter Business Decisions

With FeedCheck’s analytics, you get all the context you need to understand your reviews. From identifying top-performing locations to discovering pain points, our platform helps multi-location brands turn guest reviews into strategy.

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Answers for every reputation question

SENTIMENT OVERVIEW

Find out what people say about your brand

With FeedCheck, all reviews, from every platform and every location, come together in one single dashboard. All your guest reviews and feedback is analyzed and categorized to show:

  • What people are talking about
  • How they feel about your brand
  • How trends are changing over time
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GET CONTEXT

Compare with competitors

Yes, we make it easy to track your position in the market. You need to know exactly where you stand and how you can make your brand stand out.

  • Compare ratings, sentiment, and trends with direct competitors
  • Identify industry benchmarks in customer experience
  • Spot competitor strengths and weaknesses
See benchmark
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LOCATION PERFORMANCE

Analyze reviews for each location

When you’re managing a multi-location brand, review monitoring can get more difficult. Stay in control of your performance with FeedCheck.

  • Spot high and low performing properties in seconds
  • See total review volumes, ratings, and NPS for each location
  • Identify areas for operational improvement
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KEY DRIVERS

Explore what’s driving customer satisfaction

FeedCheck highlights most talked-about topics across all locations, and the sentiment attached to each one.

  • Discover which features customers love
  • Detect recurring patterns in complaints
  • Prioritize changes that have the most impact
customer in bakery
EMPLOYEE ANALYSIS

Smart mentions for employees

Customers often mention team members by name in their reviews. Turn guest feedback into an employee performance tool.

  • See which employees consistently receive praise or complaints
  • Use review data for performance recognition or improvement
  • Create a culture of excellence, driven by real feedback
waiter in restaurant

Analytics that work for you

FeedCheck’s review sentiment analytics give you a clear picture of how your brand is doing - in real time, across all channels, and at any level of detail. From sentiment analysis to competitor benchmarking, your review strategy will become seamless.

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Become closer to your customers today!

Monitoring reviews is just the beginning. Use feedback analytics and implement changes that drive in-person sales.

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