Have an overview on customer perception
Get valuable insights about product
Encourage users to give reviews
See how campaigns are affecting your reviews
Study competitors
React quickly to negative reviews
Reviews are important and your customers know this. While many products are sold online, reviews come daily. Your sales are influenced directly by reviews, you must monitor them. Monitoring reviews helps you have a complete overview of the consumers and a direct perception of your product.
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If you don’t know when a bad review appears on the Internet you can’t respond. If you aggregate all reviews and you have alerts when a new review appears, you can decide if an intervention is required. Also, it’s very pleasant to give thanks for the good reviews You can easily customize when and how to be alerted.
Learn MoreWe will make you a demo especially for your business or you can try our demo account.
Provide us a list of your desired products for tracking.
Stay updated with your reviews and in touch with your customers.
We collect all reviews from various channels.
We alert you when a new review is discovered.
We provide a rich analytics dashboard including general reports or specific reports by channel or product.
You can take advantage by using smart integrations with Slack, ZenDesk and Grow.com
We offer real time widgets with various analytics of your customer satisfaction.
You can respond directly from our platform to your customers.