Do you do sentiment analysis?
Yes, our platform tracks sentiment across specific areas that you want to keep an eye on, such as pricing, features, delivery, damage, quality, and more.
You can choose what topics you'd like to monitor so we can align with your business goals.
Can I respond to reviews directly from the app?
Yes, you can respond to reviews directly within the app. FeedCheck facilitates quick and easy engagement with customers so our integration with review platforms optimizes the response process.
Do you have AI features in the app?
AI plays a big role in simplifying review analysis and understanding data, so we have 2 important AI-powered features integrated into FeedCheck:
AI automated reply. Automatically generate personalized responses to customer reviews. Unlike generic templates, our AI can create replies that reflect your brand voice and tone.
Ask AI. Perfect for asking more in depth questions and exploring reviews with custom inquiries. This tool gives you fast and easy-to-understand summaries, without the need to read every review manually.
Do you support multi-language reviews?
Yes, reviews can be automatically translated through FeedCheck so you can monitor sentiment across all markets without language as a barrier.
Can you track what people are saying about my brand on social media?
Yes, social listening is available on request as an add-on feature.
For more information about pricing and setup, contact us here.
What channels can you monitor reviews on?
We support all the main review channels like Amazon, Target, Walmart, and Best Buy, as well as regional alternatives and more niche channels. But if your brand wants to monitor other review channels, we can easily add them, just let us know and we'll arrange it.
How can I monitor competitor reviews?
You can easily keep an eye on the market by adding your competition into your FeedCheck account. That way, you can get the same level of insight into competitor reviews as you do for your own, including comparison graphs, sentiment breakdowns, and performance trends.
What businesses can use FeedCheck?
FeedCheck is designed for consumer-facing brands that care about what customers say and want to improve products, service, and reputation based on real customer reviews.
If your customers are leaving reviews online, we help you listen, understand, and act on that feedback.
How can I detect fake reviews?
FeedCheck tracks review patterns and follows the evolution of the number of reviews coming in. If there’s a sudden spike in volume, that could be an indication of unusual activity and fake reviews.
Is there a discount on a large product portfolio?
If your business needs to monitor over 100 products with our platform, get in touch with us, and we can discuss a volume discount.