We monitor online reviews from e-commerce stores like Amazon, BestBuy and other retailers. Also we monitor review from app stores like Google Play, Apple AppStore, etc.
At this moment we have a limited list of websites but we add countinouse at users demand.
Yes, you can set many alerts based on criterias such as number of stars or reviews containing a specific keyword.
No, we monitor just retailers and app stores.
For many stores we provide a link to reply to the review itself.
We also monitor user comments and questions about products on many eCommerce websites.
If you can't provide a list, we will automatically discover them.
Our systems visits all websites where your users give feedback and get all new reviews.