Reputation Management for Multi-Location Brands

Your online brand reputation is shaped by what people say and how you respond. Effective review management means analyzing feedback trends, taking smart actions, and using customer insights to strengthen your brand across every location.
Whether you’re a hotel, clinic, or franchise, reputation management is your key to long-term growth.

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What to do with aggregated reviews?

Now that you’re collecting feedback, use it for insights.
Reputation management means turning that goldmine of insights into actions that drive operational excellence, brand consistency, and business growth across all locations.

Manage reputation for growth

LISTEN & IMPLEMENT

Take action based on what customers say

Customers leave reviews in hopes of being heard. With smart review management and feedback analysis, you can uncover strengths and weaknesses and align your team around what really matters.

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ANALYZE

Understand the bigger picture

It's not enough to just read your reviews. Review management tools help multi-location brands stay connected to how customers actually experience the business. This is where reputation analysis comes in.

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SMART AI RESPONSES

Respond to reviews for trust

How you respond to a review matters just as much as the review itself. People always keep an eye on what brands respond to feedback and how they answer, influencing their decision to support them.

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TOP FUNCTIONALITIES

Master your reviews

Find out how

Show customers you care

Respond instantly with an AI-generated comment, tailored to the tone and sentiment of the review.

Boost trust with future guests

Assure them their experience and satisfaction is the center of your business.

Recover unhappy customers

Replying to reviews has the potential to bring back unsatisfied customers, so use it well.

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Showcase reviews to grow trust

Review analysis isn’t just for the brand - highlight your reviews as social proof.
Displaying customer feedback builds transparency and trust, which drives foot traffic and boosts in-person revenue.

Use FeedCheck’s customizable review widgets to display reviews and gather more feedback:

1

Embed it in your website.

2

Add it inside email campaigns.

3

Print a QR code on the receipt.

Manage your feedback properly

so simple

Learn what to do with your reviews

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Negative feedback?

Use it to improve service, retrain staff, or adjust operations at a specific location.

Positive reviews?

Amplify it in marketing materials, team recognition programs, or use it as social proof of your website.

Vague reviews?

Feed them into AI tools for sentiment analysis and understanding context. Find recurring patterns and address them at the root.

Ready to take action on your guest feedback?

See how FeedCheck helps you manage your online brand reputation from insight to impact.

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