Turn feedback into action and build stronger customer relationships.
Customer sentiment monitoring changes the game for customer support teams. Using reviews to improve customer experience means your success team can transform feedback into measurable improvements.
of consumers will forgive a company for its mistake if they receive excellent customer support.
Make every interaction count. Use FeedCheck to catch issues early, route reviews efficiently, and build customer loyalty.
Keeping customers happy isn’t just about solving problems - it’s about anticipating them.
Review monitoring for customer support teams has become a necessity, allowing the brand to be closer to the voice of the audience and track satisfaction. FeedCheck gives your brand the clarity, speed, and structure it needs to improve customer experience with reviews.
Get instant notifications when new reviews come in, so you’re quick to connect when it matters most. FeedCheck can route reviews directly to specific team members based on content and rating, putting your best people in charge of handling the situation.
Save time and boost consistency with automated and intelligent replies. FeedCheck’s AI suggests replies to reviews, personalizing them based on content, and ensuring they match your tone and brand perfectly.
Using voice of customer tools allows for sentiment monitoring, turning reviews into context-rich insights to get what customers are really talking about. Insights from customer reviews can help brands spot patterns and take targeted action.
Your customers speak many languages, and FeedCheck stops that from being an obstacle. We translate reviews across regions, giving your teams localized insights and a complete view in their customer sentiment monitoring.
Make retention a proactive strategy. Let us support your customer success strategy.
Book a demo to see FeedCheck in action.