Your product reviews from any store into one scalable platform

Simplify your work: remove the burden of navigating numerous sites to
read, measure, understand and act on your customer feedback

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Review aggregation Question aggregation Alerts Competitor benchmark Integrations Analytics Insights

Go beyond the numbers. Decode the content of your reviews.

Customer care isn’t just about polite responses to reviews.
It’s about gaining perspective and understanding how to solve the problems your clients face.
It means gaining perspective on how to solve problems your customers confront with.

Graphic suggesting the decoding of reviews.

FeedCheck shines a spotlight on reviews with advanced machine learning analysis and natural language processing.

  • See what topics your customers care more about than others
  • Discover how features are perceived
  • Understand the context around hot key words
  • Get comparative views on own vs competitor products
  • Monitor sentiment trend changes
  • Access analysis by every rank and marketplace
Graphic showing different analytics analyzed.

Key review metrics, like ratings and number of reviews, shape how potential customers perceive your products in online stores. Only when you understand what drives those metrics can you properly manage your brand and online reputation.

Bringing online customer feedback into the boardroom isn’t as simple as scrolling through product reviews and tagging them. Without a structured approach, it takes a lot of time, resources, and dedication - the kind of resilience businesses relied on in the past.
Today, the challenge lies in transforming raw feedback data into useful insights that align with your strategy, without draining your resources or overwhelming your team.

Graphic showing customer feedback.

Everyone needs answers to essential questions...

"What amazes customers and earns 5-star reviews?"
"How are my products being used?"
"What worries customers from the moment they open the box?"
"What drives lower rankings?"
"What do customers love about competing brands?"

....and that’s just the beginning for brands that aim to:

  • Identify and solve customer pain points
  • Understand emerging customer needs
  • Improve existing products and design new ones
  • Deliver messages that resonate with the market

Maximize customer satisfaction minimize effort

Engage with customers in one streamlined dashboard, making review management easier and more efficient. Respond promptly, build trust, keep an eye out for opportunities, and improve your brand’s online reputation across all platforms.

FeedCheck provides the tools to transform customer feedback into actionable insights,
giving your business a strategic advantage in the market.