Reviews are important and your customers know this. They are a form of social proof. The closest that reviews can get to a product is right on the product page, and for example, while many products are sold on Amazon many reviews are coming daily.
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Should I respond to negative reviews? We think yes. A response can minimize the damage of a bad review in front of the new customers who visit the page.
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Today we have launched a widgets section on our website where you can view nice histograms representing user perception of different famous products. After a while, we decided to put below a comparison table for the smartwatch market:
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In the previous post you can find information about the positive impact of reviews number. The conclusion was that bad reviews are better than no reviews. In this post we will lay down a few tips to raise the number of reviews.
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The Capterra team did a study regarding how the number of reviews has an impact on sales. Of course, we talk about enterprise software sales. One of its interesting conclusions was that a bad review is better than no review.
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There are a lot of advantages to have all reviews in one place and we will present some of them in the following lines.
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This is a very interesting question for companies who have consumer products (such as electronic devices). There are a lot of reviews in online shops which tell us increasingly more about the product quality than ever before. Also everyone knows that any bad review on a product page has an impact in online sales and […]
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For many companies customer reviews management is a headache. They don’t know how many they are, where they are and when new reviews appear on the Internet.
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