Last articles

Challenged by How to Manage Reviews in a Multi-Marketplace?

What helped eCommerce businesses get from point A to point B on their growth path won’t often help them move to point C. That is true for many growing consumer brands expanding across Amazon marketplaces in different countries and beyond the popular Amazon space. Distributed customer support global teams, product development teams, marketing teams –…
FeedCheck White-Label: New Tool for Agencies

If you’re a marketing agency working for consumer packaged goods brands, you must already have an arsenal of SaaS platforms enabling your services and offering your customers access under your branding. Customer feedback may come in many ways but nowadays, product reviews from eCommerce stores are paving the way for both brands and new shoppers,…
Customers reviews quantitative analytics

Customer reviews analytics can sometimes seem a very simple task however there always can be found new ways to look at it. When we think of customer reviews, the first thing that comes to mind is the numbers(the quantitative part). However, the review analytics incorporates other aspects such as qualitative, and competitive analytics. Even if…
5 years of FeedCheck

This month we are celebrating 5 years of FeedCheck, a customer listening platform for consumer brands. We collected and analyzed over one million product reviews all this time, helping brands understand what their customers share about the product and experiences with it. One of the most powerful channels through which the experiences are communicated is…
Lost in Product Review Translation?

If you’re in charge of a regional or global brand across multi-language territories, then listening to what customers are talking about your products in each market might challenge you due to the language barriers. This becomes even more complex when you also need to look at your competitors and make sense of how competing products…
Amazon Removed its Comment Feature from Product Reviews

As of December 16th, 2020, Amazon has announced the discontinuation of its commenting feature from product reviews across all its marketplaces. This means that sellers, brands, and marketing agencies – managing product reviews on behalf of their customers – will no longer be able to respond to their product reviews on Amazon. According to Amazon,…
Taking Replies to Amazon Reviews to a New Level

Replying to product reviews on the most popular marketplace – Amazon – gets now the maximum simplification possible: From the US to Europe and then to Asia and Australia, you can now reply to your Amazon product reviews without leaving our product review monitoring platform, FeedCheck. Our 2-way FeedCheck-Amazon integration saves you time and improves…
How to navigate through your Product Reviews – easy&fast

Do you have rich product listings? Are they displayed in many online stores? Different brands, product categories, and assortments? If so, then how do you navigate through all the valuable customer feedback with ease and quickly so that reviews & ratings make sense to you? Many consumer brands that ask for our help to aggregate,…
There is Magic in Your Reviews!

Just like with any other conversation that we should listen with the curiosity to discovering the magic in it – new ideas and perspectives that may totally change or transform our thinking and being – consumer brands can find magic too in what customers talk about them and their products. For that matter, one needs…