Discover now with our Key Drivers Sets. It’s faster and easier. Reading reviews is always fascinating in order to find out all the juicy details about how customers have been experiencing your or competition’s products.
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Since two years ago I have been interacting with many consumer product brands. Some of them are popular global brands like Philips, Samsung, and Procter & Gamble. During this valuable experience, I had some Aha moments and I would like to share a few thoughts with you. When I started FeedCheck I had discovered a […]
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From today, FeedCheck has a new feature. As you know, FeedCheck is collecting reviews and providing analysis on those for you.
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We are going to talk about how to make product reviews actionable? In other words, what do you do with this stuff? What do you do with the data? Up, on the left side of the chart, we have a lot of volume (around 50 reviews per month) and a low rating. What do you […]
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Hello again, Adrian from FeedCheck here. Today I want to highlight a problem that many Amazon sellers deal with. Questions…
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According to the results of a recent survey conducted by Dimensional Research and sponsored by Zendesk, a good customer service offers a wide range of long term benefits regarding:
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Hello, I am Adrian from FeedCheck and today I want to share with you some tricks regarding the way in which customer support can be improved.
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It’s that time of the year again. Time to celebrate Christmas , to decorate our trees and houses, visit our family or friends and exchange gifts.
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Until now, FeedCheck had a basic alerting system based on ratings for reviews. Today, we have released a new friendly system and fully customizable for alerts.
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According to a Zendesk survey, 90% of participants claimed that positive online reviews influenced their buying decision. 86% said their decision was influenced by negative reviews.
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