How Reviews & Ratings Influence Your Customers During Their Buying Journey?
What are reviews & ratings after all? They are the most profound (more often than not) feedback from someone who has worked hard,
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Top 2 e-tailers where brands can reply to their customer reviews
That makes it quite of a top, isn’t it? But let’s see why… During the past decade, the number of tools that help brands manage their almost real-time intreactions with their social media subscribers or simply random visitors or better say commentators has been growing. Monitoring brand mentions and reactions to posts on various social […]
Read moreHere’s why your Amazon reviews have been deleted
Here’s what happens to your product reviews on Amazon In our everyday work at FeedCheck where we help brands manage reviews for tens of thousands of products, there were not few the cases in which some of our customers were anxiously asking us why their reviews numbers were different in FeedCheck than the numbers shown on […]
Read moreWhat exactly drives your products’ reviews ranks higher or lower?
Discover now with our Key Drivers Sets. It’s faster and easier. Reading reviews is always fascinating in order to find out all the juicy details about how customers have been experiencing your or competition’s products.
Read moreThe problem with product reviews
Since two years ago I have been interacting with many consumer product brands. Some of them are popular global brands like Philips, Samsung, and Procter & Gamble. During this valuable experience, I had some Aha moments and I would like to share a few thoughts with you. When I started FeedCheck I had discovered a […]
Read moreWatch your competitors with FeedCheck
From today, FeedCheck has a new feature. As you know, FeedCheck is collecting reviews and providing analysis on those for you.
Read moreResearch: What to do with online Product Reviews?
We are going to talk about how to make product reviews actionable? In other words, what do you do with this stuff? What do you do with the data? Up, on the left side of the chart, we have a lot of volume (around 50 reviews per month) and a low rating. What do you […]
Read moreHow to monitor Amazon customer questions?
Hello again, Adrian from FeedCheck here. Today I want to highlight a problem that many Amazon sellers deal with. Questions…
Read moreResearch about customer reviews impact
According to the results of a recent survey conducted by Dimensional Research and sponsored by Zendesk, a good customer service offers a wide range of long term benefits regarding:
Read moreHow to improve your customer support?
Hello, I am Adrian from FeedCheck and today I want to share with you some tricks regarding the way in which customer support can be improved.
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