The problem with product reviews

Tuesday, November 28th, 2017
Product reviews

Since two years ago I have been interacting with many consumer product brands. Some of them are popular global brands like Philips, Samsung, and Procter & Gamble. During this valuable experience, I had some Aha moments and I would like to share a few thoughts with you. When I started FeedCheck I had discovered a […]

Read more

Research: What to do with online Product Reviews?

Monday, February 6th, 2017

We are going to talk about how to make product reviews actionable? In other words, what do you do with this stuff? What do you do with the data? Up, on the left side of the chart, we have a lot of volume (around 50 reviews per month) and a low rating. What do you […]

Read more

Research about customer reviews impact

Wednesday, January 18th, 2017
online reviews

According to the results of a recent survey conducted by Dimensional Research and sponsored by Zendesk, a good customer service offers a wide range of long term benefits regarding:

Read more

We have a new alert system

Monday, December 12th, 2016

Until now, FeedCheck had a basic alerting system based on ratings for reviews. Today, we have released a new friendly system and fully customizable for alerts.

Read more