Last articles
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How to use AI in online reputation analysis
In recent years, artificial intelligence (AI) has been a hot topic, especially after the launch of ChatGPT. At FeedCheck, we intentionally waited before diving into AI discussions because we preferred to test and provide you with access to technology, prioritizing solving real-world problems with technology, instead of simply talking extensively about it. Instead of focusing…
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How to Discover Consumer Insights Using Your Online Reputation
Although we have been working with global brands for many years, helping them better understand what their customers are saying through review monitoring and online reputation analysis, we recall struggling to define what an insight, specifically a customer insight, truly is. One of the first things we often hear from clients coming to FeedCheck is:…
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Experts in Spotlight: Joya Scarlata, Digital Marketing Director
Who are you? And what does a day look like in your current position? Hello! My name is Joya Scarlata and I am currently the Director of Digital Marketing at InterraIT. InterraIT is a leading B2B IT Services firm based out of San Jose, California with offices in India, Australia, and Canada. We cater to…
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Experts in Spotlight: Chesnea Lynn – Founder
Tell us about yourself and your business. How did you get started? My name is Chesnea Lynn, I am the founder of Looking Glass Consulting & Digital Marketing. I have over 15 years of experience in the marketing industry, working with agencies and in-house marketing departments. As I worked with different companies, I recognized the…
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The impact of similar replies to reviews on your business
It is well-known fact that if you pay attention to your customers and regularly reply to the reviews they give you about a product or service, you are very likely to increase your online reputation. Delivering common answers gives businesses (either consumer packaged goods or services) the chance to improve the review management experience and…
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How to ask for customer reviews in the right way
Nowadays, reviews are more valuable than ever. Understanding the importance of reviews, we developed the FeedCheck app to support entrepreneurs in monitoring their business by keeping in mind their most important critic: the customer. We’ve already shared a detailed article about the importance of reviews for your business, and now we’ll show you examples of…
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Experts in Spotlight: Sara Wadsworth – Head of Marketing
With 15+ years of marketing expertise across brand, product & e-commerce, Sara is a commercially-driven marketer with a passion for luxury products. She loves nature, animal-obsessed and constantly works on home renovation projects. Introduce yourself, describe your present position, and provide some information about the business you work for. I’m Head of Marketing at Northern…
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Customer reviews and online reputation
Warren Buffett once said, “It takes 20 years to build a reputation and five minutes to ruin it.” Your online reputation is forever. If anyone writes negatively against you online, this can seriously damage your long-term reputation – Especially if you are unaware of it. You may also never be aware of the specific reasons…
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Experts in Spotlight: Tracey Comerford – Marketing Executive
Sometimes we are so fortunate that we are unaware of what is in front of us. And by that, we mean that we have met so many incredible experts and gained so much valuable information thus far. So let’s see what our next guest has to say. Today we’ll meet Tracey Comerford, a lovely Marketing…