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Introduction You always search for online reviews before going to a new restaurant or a yoga studio you’ve never been to before. Of course, you’ll always choose the location with 4.7 stars from 500 reviews instead of the one with the 4.3 score from 100 reviews. But how much attention do you pay to feedback…

Introduction No matter if you’re a pet parent or a pet business owner, you want to know what’s happening in the industry and who are the leaders. The petcare industry is massive and has many branches: from local shops and store chains to veterinarian clinics and care centers. In this article, we’re going to show…

Introduction In today’s digital age, the reputation of a brand is heavily influenced by its online presence. According to TrustPulse, over 99.9% of customers read reviews when they shop online, while 60% of consumers believe the number of reviews a business has is crucial when deciding whether to use its services. These numbers prove that…

Don’t worry, it happens to the best of us. When I was in school and got my first B grade on a Literature paper, I screamed and cried like the world was about to end. I knew how much effort I put into studying, so the final result only seemed unfair. With tears streaming down…

Everything begins with a solid education. One of our core values is that a person’s academic background can have a huge impact on their career choice and the way they carry themselves as professionals. And we’re not talking only about the theoretical aspects of the information the school offers, but about the opportunities that students…

Introduction Last week, we talked about how marketing strategy influences customer reviews. We analyzed Liquid Death’s marketing and social media campaigns and, by using our reputation management software, we discovered the connections between those campaigns and the customer reviews that the promoted products received on online retail platforms, like Amazon, Walmart and Target. This article…

Introduction Slowly but surely, marketing became a digitally driven field. As a direct result, the connection between marketing strategies and customer reviews is more impactful than ever before. Businesses no longer compete based solely on the quality of the products and services they provide, but they also have to pay special attention to their online…

What is competitor product analysis A competitor product analysis is a process that consists in the research and analysis of the products put out on the market by companies in the same industry as you, with a totally or partially overlapping target audience. This analysis shows you the success (or failure) rate of their offerings,…

In the digital age, online reviews quickly became a go-to source for all the potential customers who consider buying from a business. Of course, everyone wants to have positive customer reviews: they enhance your brand reputation, attract new customers, and can even drive sales. But getting customers to leave feedback for your business can be…