Last articles

  • Here’s why your Amazon reviews have been deleted

    Here’s why your Amazon reviews have been deleted

    Here’s what happens to your product reviews on Amazon In our everyday work at FeedCheck where we help brands manage reviews for tens of thousands of products, there were not few the cases in which some of our customers were anxiously asking us why their reviews numbers were different in FeedCheck than the numbers shown on…

  • What drives your products’ reviews ranks higher or lower?

    What drives your products’ reviews ranks higher or lower?

    Discover now with our Key Drivers Sets. It’s faster and easier. Reading reviews is always fascinating in order to find out all the juicy details about how customers have been experiencing your or competition’s products.

  • The problem with product reviews

    The problem with product reviews

    Since two years ago I have been interacting with many consumer product brands. Some of them are popular global brands like Philips, Samsung, and Procter & Gamble. During this valuable experience, I had some Aha moments and I would like to share a few thoughts with you. When I started FeedCheck I had discovered a…

  • Watch your competitors with FeedCheck

    Watch your competitors with FeedCheck

    From today, FeedCheck has a new feature. As you know, FeedCheck is collecting reviews and providing analysis on those for you.

  • Research: What to do with online Product Reviews?

    Research: What to do with online Product Reviews?

    We are going to talk about how to make product reviews actionable? In other words, what do you do with this stuff? What do you do with the data? Up, on the left side of the chart, we have a lot of volume (around 50 reviews per month) and a low rating. What do you…

  • How to monitor Amazon customer questions?

    How to monitor Amazon customer questions?

    Hello again, Adrian from FeedCheck here. Today I want to highlight a problem that many Amazon sellers deal with. Questions…

  • Research about customer reviews impact

    Research about customer reviews impact

    According to the results of a recent survey conducted by Dimensional Research and sponsored by Zendesk, a good customer service offers a wide range of long term benefits regarding:

  • How to improve your customer support?

    How to improve your customer support?

    Hello, I am Adrian from FeedCheck and today I want to share with you some tricks regarding the way in which  customer support can be improved.

  • Let’s celebrate Christmas with awesome gifts

    Let’s celebrate Christmas with awesome gifts

    It’s that time of the year again. Time to celebrate Christmas , to decorate our trees and houses, visit our family or friends and exchange gifts.