Last articles
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Why Monitor Your Reviews? (or Why Listen to Your Customers)
Find out why your product reviews could offer valuable input for your business and decide when you should start monitoring them:
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3 Product Review Monitoring Challenges (and Solutions)
Product review monitoring is, by definition, the continuous observation, checking and recording of customers’ feedback (aka reviews) after they have purchased and used products from one brand or another.
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Short vs. Long Reviews: Which is More Effective?
Starting from the fact that very short reviews weigh less than lengthier ones (5-7 lines) in a product rank on Amazon, we were curious to dig into more than 400k reviews and see what we could find. We have captured some key numbers below.
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3 Amazon Sellers Who Need a Pro Tool for Reviews Monitoring
Find out if you’re among them! Of course, every seller on Amazon should pay attention to their customer Reviews & Ratings. They’re No. 2 in importance after the sales rank and before any other factor that is contributing to your product rank in Amazon searches. Reviews & Ratings are other people’s confirmation or invalidation of…
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4 steps for your negative product reviews (infographic)
Nobody likes negative reviews. But they are so necessary for helping people decide which product seems to get closer to what they are looking for. Brands and manufacturers could use them too to learn and improve their next generation of products. With the right technology tools they can easily adopt the following 4 steps and support…
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6 Filtering Capabilities For Review Management Platforms
With an increasing amount of reviews in the eCommerce space, getting the right system to monitor,
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4 Strategic Steps For Your Negative Product Reviews
Customer negative reviews from online stores have nothing to do with the rules of writing and giving constructive feedback when what one gets is not quite what one expected.
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How Reviews Influence Your Customers’ Buying Journey?
What are reviews & ratings after all? They are the most profound (more often than not) feedback from someone who has worked hard,
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Top 2 e-tailers where brands can reply to their reviews
That makes it quite of a top, isn’t it? But let’s see why… During the past decade, the number of tools that help brands manage their almost real-time intreactions with their social media subscribers or simply random visitors or better say commentators has been growing. Monitoring brand mentions and reactions to posts on various social…